Hope you can help me with these questions:
- How can I reformat a new WD My Passport 1TB External HDD that can work both in Windows and Mac OS?
- What is the best solution to retrieve all the software (pre-installed) in my WD My Passport 1TB External HDD?
- What are the software/firmware I need to download?
My Passport 1TB’s current status is:
- Reformatted in Mac OS using the WD SmartWare for Mac software.
- I cannot access it using my Windows 7 OS laptop.
*When I purchased it two days ago, it is running fine with it’s pre-installed NTFS format. I reformat it on my Mac OS computer because it does not back-up or accept files from the Mac. Any help?
Thank you very much,