Problem during SD auto-backup process

WD External Drives My Passport Wireless
1

Hi! I just buy a passport wireless pro (2tb) and im trying to backup my (primary) sd card, and im getting this message error:

SD card sync failed due to the SD card (vendor: Kingston, model: Kingston_SD64G-1, serial number: 00c80585_4A78-76E1_1) was disconnected unexpectedly.

Monday, March 27, 2017 9:24:59 AM

Can anyone help me?

Thanks

2

Hello,

What is the size of your SD card?

According to the link below it support Kingston up to 16 GB

https://support.wdc.com/knowledgebase/answer.aspx?ID=11737#wireless

3

64gb, is just like this: https://static.bhphoto.com/images/images500x500/kingston_sda3_64gb_64gb_uhs_1_sdxc_memory_1395326130000_1038707.jpg

4

Does this happen wiht all of your SD cards or just this one?

Looks like the file system on your SD card is corrupted from unsafe eject, or the connection is intermittent with the MPW. Try running scandisk on the SD card w/ a PC or Mac.