WD Community

PR2100 raid status no volumes configured

We have a PR2100 with latest firmware comprising two each 2TB WD Red drives.
WE noticed from the log files that on Sunday October 27, the drive reported a failed raid configuration due to power outage. In addition, the disk reported Full at RAID 5 with all drive lights solid red.

The GUI display shows 0Kb but logging via cli with ssh shows the raid disks with relevant sizes.

It shows no configured Volumes

It is possible to rebuild this RAID without data loss?

Any help will be greatly appreciated.

Thanks

Jide

Hi @jide.ogunmekan

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.