Plex Server MyCloudEx2 Ultra

I’m running a Plex Server on WD MyCloudEX2 Ultra. When adding Folders to point to media to populate Plex libraries, it can only see MyCloud shares. How do I get Plex to “see” a root directory or other network attached storage devices beyond MyCloud shares? In the picture there is no root c:\ or other network locations. My other NAS and laptop c:\ drive are shared on the network but Plex can’t “see” them.

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Hi @Jdcloud,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: