Hi, I have a 4tb My cloud home, upgraded to plex server 1.25.3.5446 but the remote port connection keeps getting disconnected. Any solution? Thank you.
Hi @titomoi,
Please refer to the article 3rd Party App: How to Enable and Configure Plex Service on My Cloud Home:
https://support-en.wd.com/app/answers/detail/a_id/7181
This is not helping at all.
Since the last update, there is a connection problem to Plex. Everyday. Sometimes, rebooting WD Home is helping, sometimes not. I had to uninstall Plex and reinstall it completely. here is the screenshot of the error message :
I have tried all possible solutions and the remote connection still does not work, the only thing I can think of is that the plex server of the mycloud home works badly. I also have the shield pro and I have no problem. Let’s see if they take out a new update of plex server otherwise I will give it to the trash, we have been many months with daily problems
After doing a lot of research at the end I found the solution, my router worked under ipv6 cgnat, I have changed it to ipv4 and out of cgnat and it connects everything to the first one. Thank you
