Please help with new firmware please firmware 3.12.13

WD Server has most likely Shutdown … Permanently.

and installing firmware via USB is the only method left.

You could try rolling firmware all the way back to the first release (2.02.16) as i’ve heard this worked for someone else

Don’t go crazy, go shopping …for a new media player device

The WD TV Live Hub has been discontinued for for nearly 9 Years now … problems are only get worse.

I haven’t used a Live Hub in over 6 years … you can buy a players today that have more features and are faster and cheaper and will work better than an old discontinued wd live hub.