Have you tried any of the suggested troubleshooting tips? Have you downloaded the debug_logs from your MCH and have you tried contacting WD support?
| New Device Setup - Slow Breathing LED | Click here for Instructions |
|---|---|
| Device and LED Status | Click here for Instructions |
| Network Configuration | Click here for Instructions |
| Router UPnP and IP Address Check | Click here for Instructions |
| Router Secure Access Firewall and Parental Controls | Click here for Instructions |
| Proxy Server Port Check | Click here for Instructions |
| Jitter and Latency | Click here for Instructions |
| Configure DHCP Reservation | Click here for Instructions |
| Configure Google DNS Servers | Click here for Instructions |
| Local Network Shares | Click here for Instructions |
| Computer or Mobile Phone | Click here for Instructions |
| Debug Logs for Technical Support | Click here for Instructions |
| Offline After 60+ Second Pin Reset or System Erase | Click here for Instructions |
