Mycloud home keep blinking the LED light

[NoPlex]

@Ericfung

I have changed to another LAN port, LAN cable, reboot my router, mycloud home device is still show offline, and it even didn’t show on the network map of my router.
Does anyone know how to fix the problem?

Nobody here knows the state of your My Cloud Home (MCH) than you do. You have access to your debug_logs and the age and status of your MCH as well as the port settings (UpNP) on your router and how you get your internet service.

Start there with the debug_logs and file a case with WD support.

Please Help, My Cloud Home is Offline, How to recover data from this Offline My Cloud Drive,

Have you tried any of the suggested troubleshooting tips? Have you downloaded the debug_logs from your MCH and have you tried contacting WD support? New Device Setup - Slow Breathing LED Click here for Instructions Device and LED Status Click here for Instructions Network Configuration Click here for Instructions Router UPnP and IP Address Check Click here for Instructions Router Secure Access Firewall and Parental Controls Click here for Instructions Proxy Server Port Check C…