Play does not see my USB files.. maybe only USB 2.0 ..not USB 3.0?


#1

The files are MP4 video/audio flash drive recoreded USB 3.0  …they run on the Samsung laptop where I copied them from …they run on this iMac.   But are not seen on my new Play.  

Any thoughts would be appreciated.  Thanks.  Jim


#2

USB 3.0 requires much more power than USB 2.0. It is possible your WD TV Play is not supplying enough power for your flash drive to be recognized.

Regards,