I uploaded photos from my iphone 4 and 85% of them are corrupt. They are greyed out in certain parts of the picture. What is causing this? I tried to contact WD support and they have not responded. They are corrupt no matter where I look at them, my iphone my macbook pro
Try uninstalling the WD Photos app and reinstall it again, if the problem continues, power cycle the My Book. If possible also verify if the issues happens when uploading pictures from another device.