Password help for My Passport Ultra

Portable Drives My Passport
1

I have WD Security on and i do know my password, can’t get in. Any way to help plzs and thx.

2

There is no reset for the password. Occasionally connecting with a differnt computer or users account will work. If not you are out of luck.

Joe

3

Have 2TB passport ultra, just recently can’t delete and rename files. It says needs approval from TOSHIBA/RUBEN. Can anyone help me.