My passport ultra 2TB

I used my passport ultra without registration nor password during 4 months until I had to reset my Pc due to a troyan.
and now I cannot in and I have no password.
I have transfered 1.82 TB datas in it and I need this to work.
Thks.
Chaoki

Hi,

Are you able to test the unit on a different PC? If yes, and stills the same, please try contacting WD Support for direct assistance on this case.

Hello,
Thank you a lot for hearing from you.
I tried with two other PCS and it happened the same thing.
I live in Barcelona,Spain.
Awaiting your news.
Regards.
Chaoki