Passport only has 1.7 MB free. How do I free up space?

Pretty sure I changed some backup settings a month or so ago and now my 465GB passport that I mainly use for Photo storage as well as a complete backup of my C: drive is showing only 1.7MB of free space. The WD Smartware software shows 449GB of ‘additional files’. Is this just prior backups and I shouldn’t be concerned with? Until a few months back, I noticed I did not have any ‘scheduled’ backups so I attempted to do that. Now I think I probably just set something up wrong. I was just checking to see that I have a good full backup before upgrading my Windows version and was surprised to see drive is full. Thanks!

Hello rcrcir,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.