Opened my 1 year-old, lightly-used 2TB Passport yesterday - and all of my 2022 files (mostly mp4s, and AVIs) were completely gone. Everything is else is still there.
Have spent the day trying to diagnose their location - and absolutely nothing.
Anyone have any advice?
Can’t figure it out.
Thank You
Hi @SteelBeach,
Please refer to the following article for further troubleshooting steps:
Title: Windows or macOS Cannot Find My Drive
Please refer to the link below to test the drive using Drive Utilities:
Title: Setting up and downloading WD Drive Utilities:
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