Opened my 1 year-old, lightly-used 2TB Passport yesterday - and all of my 2022 files (mostly mp4s, and AVIs) were completely gone. Everything is else is still there.
Have spent the day trying to diagnose their location - and absolutely nothing.
Anyone have any advice?
Can’t figure it out.
Thank You
Hi @SteelBeach,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
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