2022 Files Missing

Opened my 1 year-old, lightly-used 2TB Passport yesterday - and all of my 2022 files (mostly mp4s, and AVIs) were completely gone. Everything is else is still there.

Have spent the day trying to diagnose their location - and absolutely nothing.

Anyone have any advice?

Can’t figure it out.

Thank You

Hi @SteelBeach,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: