About a month ago, I had a rocky time trying to install the new OS 5 firmware and things went completely hay-wire when I tried to set up a new account under OS 5. I thought I had managed to migrate my existing account but now, any time I go to the WD site I try to log in, I end up being told that the web site sees the account emails I give it but tells me they are not compatible with a OS 5 device. What can I do to fix this?
BTW, I get can there from the browser using MyCloudPR4100 or the IP addresses that correspond to my NAS. Just don’t want to get bitten down the road.