New Passport can't set password

Hello, I just bought the passport 4tb yesterday. I installed discovery and security. Everything works fine. Setting a password looks easy but I’m missing the icon or anything that shows is as an option. When I go to security it just shows an image of a passport with no password options. In Discovery>storage I see the settings button but only have option to eject. What did I miss?

Hi Jarret,

You can refer the below mentioned link to know the method to use WD Security.

Thank you for the information. However, those very clear instructions seem different to what I get. See my screenshot below where I don’t get options for anything in that section.

Kind regards,
Jarret

Hi Jarret,

You should check after the uninstall and reinstall of WD Security application from below mentioned link.

Hi Brandon, I have uninstalled and reinstalled at least 7 times now. Still a blank screen where the password section should be.
Cheers,
Jarret

Hi Jarret,

You should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.