I have a new 3 TB My Book Live (just purchased). I upgraded the firmware to the latest version.
I am unable to do certain things. when I use the web interface, and click the shars button I get: “30005 - Unable to retrieve data. Make sure there are no network connectivity issues and try again.”
or when I try to enable remote access, I get, “Error 31505 - The device status could not be updated due to an communication or internal software error.”
Connection Status is Failed - Cannot establish remote access connection. Make sure you are connected to the internet.
Obviously I am connected or I could not draft this message.
Thanks for your help.