New My Book Duo (16TB) is still making noise after shutting down PC

External Drives My Book Duo
1

It’s the fan that’s making noise.
Sleep timer is on 30 min in WD Drive Utilities…but the fan doesn’t stop.
My old My Book Duo had the same Sleep timer on 30 min and is completly off after 30 min shutdown PC.

Fan only stops after disconnect the power supply.
How can i fix this?

Regards,

Vincent

2

Hello futuresoul,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support:

3

My WD Drive Utilities reported a new firmware (1009) which i installed and problem is solved :grinning:

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