Some time ago I got a 8 TB WD Easystore external hard drive which I’ve backed up a lot of data to. Recently my laptop began suffering from hardware problems, and as it was over 5 years old I just went ahead and bought a new one. However, the new laptop will not acknowledge the existence of the Easystore at all. When plugged in, the light comes on and it makes noise, but it not only is not accessible from Windows Explorer, it doesn’t even show up anywhere in my Device Manager - including under “Other Devices” or the like. Another external hard drive has worked when plugged into either USB port, making me think the problem is not with them. Meanwhile, as the title says, I can still access the Easystore just fine from my old laptop.
The only thing that occurs to me is that some time ago, I wound up repartitioning the Easystore (long store), which may have wiped out the WD software it came with? I always manually copy files rather than use software to back them up, so I didn’t really pay attention to the details, but I wonder now if this could be part of the problem.
Please help however you can. I can technically copy files off of the drive by using my old laptop and the other hard drive as a go-between, but it’s extremely inconvenient and I don’t know how long the old laptop will work anyway. I have tried searching for help but found nothing useful so far.