New 4TB hard drive shows as 2TB on Mac

Portable Drives My Passport
1

New Easystore 4TB hard drive shows only 2TB capacity after formatted it on Mac (running High Sierra).

2

Hi writekevinnow,

Your might have formatted the drive in MBR. Please reformat the drive again and in scheme select GUID partition map.

NOTE: Formatting is data destructive and cannot be undone.

3

also known as … GPT (GUID Partition Table)

4

I have same issue. I followed your advice but the problem has not been resolved: it shows that only 1,8 TB is available instead of 4 TB (see the pictures attached - it is in Dutch, but from the numbers you can see the issue). How can I resolve this?

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531642×778 104 KB

5

Hi annikavb,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.