Hi all, I’ve read throughout the forum and seen several similar cases, but I can’t find the answer to my problem with my new WDTV Live Plus.
I turn the WDTV on, check the network connection, says it’s OK, I then go either to media servers or network shares, find my media files and start playing one… But after 3-5 minutes the connection to the network is dropped, and neither media servers or shares can be accessed. Also, the WDTV player disappears from the Network resources in Windows Explorer. The only way to get the WDTV back on line is to unplug it, wait 10-15 minutes and plug it in again. But the same happens every time: everything seems OK and after 3-5 minutes the connections is dropped again.
This is my setup:
2 laptops running Win 7 64-bit (one Home Premium, the other Professional), with service pack 1.
WRT54G Linksys router.
The WD is wired to the router through Ethernet cable. The laptops connect wirelessly.
I use static IP addresses in all devices (both laptops and WDTV)
WD Firmware is 1.04.31_B
The guys from WD support told me to connect the laptops through Ethernet, disabling wireless. I did that but the problem persists: the WD seems OK when I turn it on, finds shares and servers, says connection OK, etc., but after a while (5 minutes or so) the connection is dropped, WDTV can’t access the network and no longer appears in Windows.
I’ve tried the “play to” function from Windows Media Player and, as before, it works for 5 minutes and then disconnects.
I’ve disabled my firewall (Norton 360) but nothing changes.
I am not using Homegroups in Windows. I have password protection set to Off and my shares available to “Everyone”. In brief: nothing works, the WDTV drops the network connection after 5 minutes or so and only gets back online after unplugging it for a while.
I’ve also checked and changed the ethernet cable between router and WD, and I’ve tried connecting the WDTV to the 4 different switch ports on my router, but in all cases the problem is the same.
I wonder if others have the same problem?
I’d really appreciate it if someone can offer me any new ideas I haven’t tried.
Thanks in advance!