Network Connection Failure 905 / 907

Hi,

I have this cloud (4TB) for more than 2 Years know, and it worked as is should.
I was able to connect from several Android devices via MyCloud App, inside and outside my LAN.
But since some month it doesn’t work anymore outside my LAN, I get sometimes an error 905 or 907 if I try to connect via mobile data.
If I try then to connect from the same device via the browser, I can access my data.
That tells me that it shouldn’t be an issue on my router.

I’ve deleted the app, cleared the cache and tried everything what I found here, but still no success.

I need some help to get it work again, without an external access a cloud doesn’t make that much sense to me.

Regards

Oldkaeptn

You should try to check after rebooting of My Cloud Home device and configure using My Cloud Home mobile app.

https://support.wdc.com/knowledgebase/answer.aspx?ID=23657