I have a MyCloud 4TB and it have been nothing but trouble since the day I bought. It is veeeeery slow and unstable. If I cycle power I will get 11Mb/s transfer rate that is for 100Mb enet, but I have a 1Gb connection and the led on the back is green so I should be geting better transfer rates. But this is not the bigger problem. The web and App will quit working every 2 or 3 days and then access thru computer will go down to KB/s. Led in the front panel will stay blue, so it dont looks like is overheated. If I cycle power everything go normal for a couple of more days.
I do have a 2.5TB MyBook attached to my router USB port and it works fine, fast and reliable. Also I have a NetGear Stora 1GB NAT and it works like a champ. I replaced all my cables to cat6E and I have 1GB connection on my computer. Also I swapped ports on my router to check if could be a bad port. Got the same frustating result. I do have the App on 2 android phones. I use fixed IP.
I read posts here saying that people got the product working fine, so I dont know what could be causing that. Anyone have a clue what it could be??