I have had this Gen2 1-Bay MyCloud (GLCR) for a year or two. It’s 4TB internal, and then I have three other external drives connected to it.
It’s on a 1Gb switch, to which my closest PC is also connected, and it’s on a fixed IP address. I use it with both PCs and Linux systems, but at the moment, only one PC would be actively accessing it.
Generally speaking, the problem is that the NAS does not work reliably AT ALL and I’ve had some version of this problem since the beginning (I couldn’t successfully target backups to anything on the NAS). Even without attempting to access anything on any of the NAS-connected drives, it will take up to an hour JUST TO RENDER THE DASHBOARD (it seriously does render just a tiny bit every few minutes-- the title menu, then later, the frames, then Device/Diagnostics+Firmware (Health/2.31.183), etc.)-- even just the login screen takes a ridiculously long time to draw. The puzzle then is that the CPU and network usage-- once drawn-- look normal (that is, barely any of either), the front page indicates no issues (last alert was from two weeks ago, related to a power outage), and yet it still takes tens of minutes to respond to any interaction with the dashboard.
From a use perspective, accessing files (especially on the external drives) essentially doesn’t work at all. It can take several minutes to get a directory listing (causing explorer to go to Not Responding), and trying to launch a file (e.g., play a video), can take 20+ minutes to start playing (if it starts at all). At the moment right now, all of my mapped network drives show as being offline-- whether mapped to the NAS internal disk, or the externals.
I ran a Crystal Disk Mark on several sharepoints the other day, and the Sequential numbers looked normal, but the random numbers were sub 1. I’m trying to run it right now but, surprise, surprise, my Downloads folder is on the NAS and is essentially inaccessible at the moment. The problem definitely feels like it’s escalating today-- I’m now getting new errors from Windows (one was about expiring semaphores, and then when I tried again, now it says the “The local device name is already in use.”)
I’ve read a bunch of other posts related to slow performance, but none of the issues there pertain to my situation.
Should I just throw this in the garbage and buy a real NAS instead?
EDIT to update: it was so frozen just now, I had to unplug it. When it powered back up, the performance was appreciably better-- like, the login screen took a normal amount of time, and the Dashboard has (so far) rendered most of the display in just, like, a minute or so… but it’s not yet finished.
Further EDIT: Annnnnd it’s right back off a cliff.