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MyCloud missing error message in WD Sync

When using WD Sync, i get the error message “MyCloud is missing”. I have already disconnected, disabled, reenabled, and reset the sync folders. It was synching fine for a while and gave this error all of a sudden. Very frustrating that the purpose for which one buys this kind of storage is not served.

Hi,

What operating system are you running on your computer?

Are you able to access your My Cloud and map the shares?

Did you try uninstalling and re-installing WD Sync?

Support for Western Digital Hard Drives | Western Digital

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