I have been using MyBookLive for several years.
I use is as a backup for my PC running Windows 10.
It was mapped on to my network as Z drive. Connected to my PC via Ethernet cable.
All worked perfectly until October 2018 when the Z drive disappeared.
I am satisfied the MyBookLive is working OK. It seems the problem is it working with Windows 10.
Several calls to WD support (in total probably 10 hours at least) have failed to resolve the problem despite being escalated to “Level 3” status.
Today I was advised by WDC support that the only option would be to take the drive to a third party data recovery option.
My thoughts are to “trash” the MyBookLive. So I am on here has a last resort. Therefore any suggestions would be appreciated.
In the meantime I purchased a Seagate 4TB portable hard disk that I am now using for backups. It works fine; plus and play through USB.
Any thoughts or suggestions would be appreciated.
Paul in Australia