MyBook Live - upgrade failed

Goodmorning to everyone,

I’ve a problem with my Mybook Live 2T firmware update, it is still to 02.42.03-027, I tried so much times to update the firmware through the dashboard, but every time failed. Now when I try again to upgrade the firmware the system answer that the firmware is up to date. How can I do to manage it?

Thanks

Firmware updates are delicate. Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact.aspx

Regards,

Trancer.

ok thanks