Update My Book Live

I don’t have access to the files on my drive (My Book Live). I guess I have to update it. The current firmware is MyBookLive 02.11.09-053. It says that the latest one is MyBookLive 02.43.10-048 but I have this error when I try to do it MyBookLive “31103-Upgrade download failure. Please try to upload again”. I obviously tried but it wouldn’t work.

Anybody knows what I should do?

I just successfully downloaded it from