WD Community

My wd elements 1tb is running slow

i used to play everything from my external hardrive but since yesterday every takes ages to load eg games 

Run a quick test with DLG, if it passes the test, backup your files and format the hard drive. If the test fails replace it. Check the link below for the steps. 

http://wdc.custhelp.com/app/answers/detail/a_id/940

You can also try to do a backup of all your data, install Hard Disk Sentinel and try to do a surface test to see if there is some problem with the disk, and choose reinitialize disk surface to see if the values of transfer get any better.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.