My setup cannot detect MyBook Live although I am connected to my home wifi

WD Legacy Products My Book Live
1

Hi Please help to advise the solution as the setup cannot detect MyBook Live in my network. I am using Macbook Pro 2015 15".

2

Hello, bennyng

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

http://support.wdc.com/support/case.aspx?lang=en

The link below will allow you to call support

3

Hi

Tried… but their answers like very technical which I cannot understand cos I am IT idiots hahaaa

4

By the way now I had WD My Cloud Home… can access the device’s data thru my folders but not thru the website and apps maybe cos I still as GUEST.