I have a concern with the  My Book Live bought today:

the My Book live setup soft cannot detect the device (all checks are ok : green light on the front and back sides).

I cannot understand why the detection does not work especially because the device “MYBOOKLIVE” is displayed when I consult the list of the devices which are connected on my network.

Any idea ? Thanks for your help

If the installation disk doesn’t work, you can also try using the WDlink app.