My Passport wifi Pro HDD replacement fails

WD External Drives My Passport Wireless
1

I am trying to replace broken 4TB to SSD 1TB Blue from WD - however the process fail and all leds blinks fast after trying so.
I have done the same process with SSD Kinston 240GB and it works, however the password is not the 6 last digits of the drive, so I can’t connect to it
Same process with WD 250GB or WD 1TB doesn’t work, can someone explain why ?
I am using the latest firmware- MyPassportWirelessGen2_1.04.17.bin
Question - how to get UART RS232 log during the process where to connect to ?
What am I missing ?

Thanks,
Roee

2

When a hard drive crashed on my linux system, I lost the custom installer script I was working on and stopped working on it due to life & work taking up a lot of time.

I never did find out why some drives work perfectly and others weren’t detected at all (why they didn’t work).

The WiFi password should be the last 8 characters of the hard disk serial number, it was with three different drives I tested with and one was a SSD. It actually only had 7 digits for the serial printed on the drive but it worked when I added a zero at the beginning to make it 8 characters.

For the UART, if you pop off the back, there’s two debug ports next to each other and the RX/TX/GND are even labeled. If I recall correctly, one is labeled MCU and the other was SOC, you will want to connect to SOC for the startup log.

3

thanks - found those connections - I will try them
Do you have any idea if someone prepared IMAGE file ready for
1TB WD 3D NAND BLUE to download and use ?
or 250GB WD 3D NAND BLUE ?
Thanks,
Roee

4

Ok I could connect
I get this data from Serial

sh: bad number
Found update folder in /tmp/usbmounts/SDcard
updatefw
fw.version
updateVersion 1.03.04
updateMinorVersion 03
RecoverMinorVersion
sh: bad number
Found update folder in /tmp/usbmounts/SDcard
updatefw
fw.version
updateVersion 1.03.04
updateMinorVersion 03
RecoverMinorVersion
sh: bad number
Found update folder in /tmp/usbmounts/SDcard
updatefw
fw.version
updateVersion 1.03.04
updateMinorVersion 03
RecoverMinorVersion
sh: bad number
Found update folder in /tmp/usbmounts/SDcard
updatefw

it seems it can’t read the Serial number ??
can I get the password of Kingston through the Serial port ??

Do you know how to fix this ?
May be mot Marvell Chip - so Serial can’t be read out ?

Thanks,
Roee

5

I am confused…
may be the log file helps …

Force 2ch Format: DTS DTSHD AC3 DDP MLP AAC WMAPRO

VO_Init: VO_Dmem 0xb0008000 size 80
VO_Init: 2, VO_Dmem->VO_data 0x81c110c0 size 111728
newRegMap 0xb0008018
[VO_SetVideoStandard]st 30 p 1 1 0
[VO_SetVideoStandard]ped 1 data0 0x00000004 data1 0x00000000
[VO_SetVideoStandard]st 30 p 1 1 0
[VO_SetVideoStandard]ped 1 data0 0x00000004 data1 0x00000000
inten.i 0 hdmi 0
[VO setTVStandard 30 3D 0 0]

(TVE) TVE_DAC_mode 0,cmd->enProg 1!! ~~comp 0, ch2 1, mode_3D 0!!
~~TVE standard#
SetVideoStandard return!

(VO_ConfigHDMI_InfoFrame) L:231, is_hdmi_plugin 1, hdmiMode 1!!Mode 1 dataByte1 0x00000040 0x000000a8 0x00000000
dataByte4 0x00000000 0x00000000 int0 0x00000001
Mode 1 dataByte1 0x00000040 0x000000a8 0x00000000
dataByte4 0x00000000 0x00000000 int0 0x00000001

(HDMI_3D) mode 1, HDMI_gen 1, En_3D 0, Format_3D 0!!Video_Format 22

go back SET_HDMI!!boot_info 0xa0000000 magic 0xf8b24941 en 104
[ 0.121116] [drivers/i2c/busses/i2c-phoenix-priv.c] venus_i2c_bus_jam_recover 1416 end
[ 0.140577] [drivers/i2c/busses/i2c-phoenix-priv.c] venus_i2c_bus_jam_recover 1416 end
[ 0.150564] [drivers/i2c/busses/i2c-phoenix-priv.c] venus_i2c_bus_jam_recover 1416 end
[ 2.872854] [WARNING]rtk119x_ir_probe Parsing DTB fail, Use default reg-ir-dpir = 60 .
[ 2.926700] [arch/arm/mach-rtk119x/driver/irda/venus_ir.c] get reg-ir-dpir = 60ld us from dtb, regval=0x1620000lx
[ROS: openRPC() intr_scpu_dev_r buf 0x00e2ffa1 s 0x00e2ffa1 e 0x00e4ffa1 i 0x00e2ffa1[ROS: openStubRPC() intr_scpu_dev_w buf 0x00e6ffa1 s 0x00e6ffa1 e 0x00e8ffa1 i[AVCPU] Set Debug level 0x00000001

Audio Version = 1122334455 (phoenix)
Common Version = 0
Binary src compiled at Aug 4 2016 16:22:27
Note =

[A] gloabl malloc size 0x003ffeb8
[ 2.978330] AudioIntrRead:141 can’t find process for handling AudioIntrRead programID:98
[ 2.987531] AudioIntrRead: program:98 version:0 procedure:1 taskID:0 sysTID:4294967295 sysPID:4294967295 size:4 context:81c0263d atomic
[ 5.348338] dwc3 18020000.dwc3: no usb2 phy configured
[ 5.555785] cpufreq: Failed to obtain VDDARM: -517
[ 5.560932] cpufreq: Only frequency scaling available
[ 5.711491] cpufreq: Failed to obtain VDDARM: -517
[ 5.716395] cpufreq: Only frequency scaling available
[ 6.284252] [PMX] : Pull SOC Monitor high
Starting mcu daemon…
Start…
Reading…
[ 6.475771] hub 4-0:1.0: port 1, status 0203, change 0000, 5.0 Gb/s
[ 6.595679] usb 4-1: new SuperSpeed USB device number 2 using xhci-hcd
[ 7.636157] sd 0:0:0:0: [sda] No Caching mode page found
[ 7.641610] sd 0:0:0:0: [sda] Assuming drive cache: write through
[ 7.658234] sd 0:0:0:1: [sdb] No Caching mode page found
[ 7.663686] sd 0:0:0:1: [sdb] Assuming drive cache: write through
[ 7.671445] sd 0:0:0:0: [sda] No Caching mode page found
[ 7.677131] sd 0:0:0:0: [sda] Assuming drive cache: write through
[ 7.804526] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 7.826985] sd 0:0:0:1: [sdb] No Caching mode page found
[ 7.832437] sd 0:0:0:1: [sdb] Assuming drive cache: write through
[ 7.840109] sd 0:0:0:2: [sdc] No Caching mode page found
[ 7.845636] sd 0:0:0:2: [sdc] Assuming drive cache: write through
[ 7.964380] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 8.104212] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 8.248314] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
Starting logging: OK
Initializing random number generator… done.
insmod usfd module…
[ 8.408111] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 8.567929] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 8.594821] sd 0:0:0:2: [sdc] No Caching mode page found
[ 8.600264] sd 0:0:0:2: [sdc] Assuming drive cache: write through
Got from FIFO file: 1;0;
[ 8.723641] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd

1: 1;0;
→ 1
→ 0
Get MCU Ver Cmd
[ 8.744651] sd 0:0:0:3: [sdd] No Caching mode page found
[ 8.750094] sd 0:0:0:3: [sdd] Assuming drive cache: write through
[ 8.883426] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 9.023293] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
MCU Version: 5.11
[ 9.163151] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 9.303010] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 9.442867] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 9.463672] end_request: I/O error, dev sda, sector 0
[ 9.468846] Buffer I/O error on device sda, logical block 0
[ 9.592718] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 9.732571] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 9.872437] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 9.893457] sd 0:0:0:3: [sdd] No Caching mode page found
[ 9.898901] sd 0:0:0:3: [sdd] Assuming drive cache: write through
[ 10.012311] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 10.033123] end_request: I/O error, dev sdb, sector 0
[ 10.038296] Buffer I/O error on device sdb, logical block 0
[ 10.162147] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 10.302010] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 10.441864] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 10.581729] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 10.721584] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 10.861448] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
Re-Starting mdev…
[ 11.001559] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 11.141226] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 11.281093] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
User Disk/Volume: sda
[ 11.301984] end_request: I/O error, dev sdc, sector 0
[ 11.307221] Buffer I/O error on device sdc, logical block 0
[ 11.430883] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 11.570738] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 11.710596] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 11.850454] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 11.990320] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 12.130179] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 12.270036] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 12.409998] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
Got from FIFO file: 18;2;

1: 18;2;
→ 18
→ 2
SD R/W notice send
[ 12.549800] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 12.689624] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 12.710299] end_request: I/O error, dev sda, sector 0
[ 12.715473] Buffer I/O error on device sda, logical block 0
[ 12.839472] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 12.979330] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 13.119182] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 13.139868] end_request: I/O error, dev sdd, sector 0
[ 13.145041] Buffer I/O error on device sdd, logical block 0
[ 13.269042] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 13.408891] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 13.429564] end_request: I/O error, dev sdb, sector 0
[ 13.434736] Buffer I/O error on device sdb, logical block 0
[ 13.558749] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 13.698627] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 13.838470] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 13.978325] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 14.118194] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 14.258048] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 14.397907] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 14.537767] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 14.677629] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 14.698299] end_request: I/O error, dev sdc, sector 0
[ 14.703472] Buffer I/O error on device sdc, logical block 0
[ 14.827487] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 14.967336] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 15.107200] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 15.247052] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 15.386919] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 15.526779] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 15.666640] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 15.806495] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 15.946361] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 16.086229] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 16.106887] end_request: I/O error, dev sda, sector 0
[ 16.112060] Buffer I/O error on device sda, logical block 0
[ 16.236103] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 16.375937] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 16.515787] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 16.536467] end_request: I/O error, dev sdd, sector 0
[ 16.541641] Buffer I/O error on device sdd, logical block 0
[ 16.665641] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 16.686327] end_request: I/O error, dev sdb, sector 0
[ 16.691500] Buffer I/O error on device sdb, logical block 0
[ 16.815519] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 16.955357] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 17.095210] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 17.235073] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 17.256114] sd 0:0:0:0: [sda] No Caching mode page found
[ 17.261557] sd 0:0:0:0: [sda] Assuming drive cache: write through
[ 17.374928] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 17.395605] end_request: I/O error, dev sdc, sector 0
[ 17.400779] Buffer I/O error on device sdc, logical block 0
[ 17.524817] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 17.664632] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 17.685554] sd 0:0:0:1: [sdb] No Caching mode page found
[ 17.690997] sd 0:0:0:1: [sdb] Assuming drive cache: write through
[ 17.804500] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 17.944351] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 18.084221] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 18.224073] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 18.244965] sd 0:0:0:2: [sdc] No Caching mode page found
[ 18.250409] sd 0:0:0:2: [sdc] Assuming drive cache: write through
[ 18.363929] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 18.503790] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 18.524461] end_request: I/O error, dev sdd, sector 0
[ 18.529635] Buffer I/O error on device sdd, logical block 0
[ 18.653683] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 18.675332] sd 0:0:0:3: [sdd] No Caching mode page found
[ 18.680777] sd 0:0:0:3: [sdd] Assuming drive cache: write through
[ 18.813483] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 18.834165] end_request: I/O error, dev sda, sector 2
[ 18.839357] EXT4-fs (sda): unable to read superblock
[ 18.963344] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 19.123172] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 19.283001] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 19.442844] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 19.602684] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 19.762527] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 19.783215] end_request: I/O error, dev sda, sector 2
[ 19.788405] EXT4-fs (sda): unable to read superblock
[ 19.912396] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 20.072229] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 20.232059] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 20.391895] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 20.551733] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 20.711576] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 20.732261] end_request: I/O error, dev sda, sector 2
[ 20.737456] EXT4-fs (sda): unable to read superblock
[ 20.861440] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 21.021280] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 21.181104] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 21.340946] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 21.500783] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 21.660627] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 21.681313] end_request: I/O error, dev sda, sector 2
[ 21.686504] EXT4-fs (sda): unable to read superblock
[ 21.810499] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 21.970321] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 22.130157] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 22.289996] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 22.449838] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 22.679608] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 22.700293] end_request: I/O error, dev sda, sector 2
[ 22.705490] EXT4-fs (sda): unable to read superblock
System Disk/Volume: sdb
System Disk/Volume: sdc
System Disk/Volume: sdd
[ 22.829543] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 22.989300] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 23.149142] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 23.308976] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 23.468812] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 23.628658] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 23.649341] end_request: I/O error, dev sda, sector 2
[ 23.654532] EXT4-fs (sda): unable to read superblock
[ 23.778531] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 23.799233] end_request: I/O error, dev sda, sector 0
[ 23.928364] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 23.949038] end_request: I/O error, dev sda, sector 8
[ 24.078223] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 24.098886] end_request: I/O error, dev sda, sector 16
[ 24.228056] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 24.387893] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 24.547736] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 24.707574] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 24.867414] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 25.027251] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 25.047935] end_request: I/O error, dev sda, sector 24
[ 25.177108] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 25.336939] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 25.506775] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 25.676602] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 25.846436] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 26.016273] usb 4-1: reset SuperSpeed USB device number 2 using xhci-hcd
[ 26.036943] end_request: I/O error, dev sda, sector 0
[ 26.042132] ufsd:failed to read block 0x0 (max=3936b00)
/sys/block/sda is user space
mount: mounting /dev/sdb1 on /mnt failed: No such file or directory
ls: /mnt/MyPassport*: No such file or directory
/sbin/nas-loader_a: line 90: uplog: not found
umount: can’t umount /mnt: Invalid argument
mount: mounting /dev/sdc1 on /mnt failed: No such file or directory
mount: mounting /dev/sdb2 on /hwcollect failed: No such file or directory

Welcome to WD Korra Recovery
Korra login: Got from FIFO file: 24;0;

1: 24;0;
→ 24
→ 0
Network Status
Got from FIFO file: 17;1;

1: 17;1;
→ 17
→ 1
SOC Recovery Mode notice send
mount: mounting /dev/sdb1 on /opt failed: No such file or directory
Found update folder in /tmp/usbmounts/SDcard
updatefw
fw.version
updateVersion 1.03.04
updateMinorVersion 03
RecoverMinorVersion
sh: bad number
Found update folder in /tmp/usbmounts/SDcard
updatefw
fw.version
updateVersion 1.03.04
updateMinorVersion 03
RecoverMinorVersion
sh: bad number
Found update folder in /tmp/usbmounts/SDcard
updatefw
fw.version
updateVersion 1.03.04
updateMinorVersion 03
RecoverMinorVersion
sh: bad number
Found update folder in /tmp/usbmounts/SDcard
updatefw
fw.version
updateVersion 1.03.04
updateMinorVersion 03
RecoverMinorVersion
sh: bad number
Found update folder in /tmp/usbmounts/SDcard
updatefw
fw.version
updateVersion 1.03.04
updateMinorVersion 03
RecoverMinorVersion
sh: bad number
Found update folder in /tmp/usbmounts/SDcard

Thanks,
Roee