My passport - very slow data transfer rate

Portable Drives My Passport
1

I have just purchased a 1TB My Passport. The data transfer is extremely slow - 7% of only 132GB after 4 hours! My PC is running Windows 10. Has anyone had this problem and managed to solve it?

2

Hi,

Double check if you are using the 3.0 USB port on your computer along with the proper cable.
Also, are you mostly transferring large or small files?

3

I only have USB 3.0. Don’t know what is considered as “large” or “small”. They are mostly copies of my DVDs I bought and archived.

Even if I just use the USB ports and not the network drive, it’s faster.

I honestly don’t know the answer.

I posted it in hope of somebody knowing a straight and easy answer.

However, everything seems trial and error.

I admit, it’s hard to give an answer here.