I have “My Passport Ultra” 1TB for more than a year or two, suddenly its not working properly, the disk is spinning and the led light is working, but i can’t copy files to it (it keeps on loading forever), i’ve erased it a couple of time using WD utility on my mac (which failed a couple of times, then i attempted a few failed repairs and the erase worked" but nothing has changed.
- disk utility first aid always fail "failed to unmount’
- under the diagnose tab in WD Drive Utilities i get the following:
- statues of my disk says “SMART statues failed” with a green circle next to it.
- both quick and complete drive test fail at 10% and the test stops