My WD My Passport Ultra (Metal Edition) 2TB is not working properly. I haven’t had any issues with my hard drive until last night. I tried to copy an 800mb file from the drive to my desktop but it can only copy until 60% of the file. The speed then goes to 0mb/s until it says that “File can’t be copied. Drive F: doesn’t exist.”. It’s like my laptop can somewhat read the hard drive for only 30 seconds and it’s gone. I searched the internet for solutions and somehow linked to download the WD Drive Utilities. I tried downloading the WD Drive Utilities and did a drive status check. For the first thirty seconds it is plugged in, the software says that SMART status passed. After that 30 second window, when you run a drive status check again, it would now say that SMART status failed. There’s also a tab for Drive Erase, I tried erasing the data but it would always fail. How can i fix this problem?
PS. I read a discussion that if the drive had a SMART status fail, the drive can no longer work and the only thing that can be done is for it to be replaced.
