My passport Ultra is not recognized and shown in explorer

Portable Drives My Passport
1

Hello,

           My passport was wroking properly since 8 months, but todae when i plug it in, the regular noice beeps after device plugin. and i was waiting but device drive doesnot appeared in explorer but the drive light and reading was working properly, i tried plug in and out several times but nothing happened, please help!! 

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2

Hi and welcome to the WD community.

Try different USB cables, also you can try different ports, also you can try different computers to see if you get the same results.

3

i had tried out with different cable and started to format the device and all of sudden the light went off and after that im getting the popup notification as format the device everytime when im plugin the device. plzz help im not able to format it… when o htried to format it the action starts but never complete i had kept it as such for 18 hrs till tht also i didnt get formatted.