My passport for Mac will not install after restoring my macbook

Hi there
I have just restored my Mac book pro after a total backup on my WD passport for Mac.
when I try to reinstall WD smartware again to enter my files, it will not install, after I try to install, it says , continue to backup, and the nothing happens ?
pls help
brgds michael N


Can you please share the model number of your drive?

The ors on the back says WDBAAG0010HCH-01
SERIAL NR IS [Deleted]



The model number you provided is for a My Book For Mac.

Is this the drive you have?

yes , that is it…