My Passport Essential - what about SmartWare?

Hey guys, in september I bought a brand new WD My Passport Essential for Win and with WD Sync. Since I didn’t use WD Sync, I formated it to NTFS.

This week I got a My Book Essential 2TB drive and experienced the SmartWare. It’s a useful prog and I thought about using it for My Passport.

The problem ist that SmartWare does not recognize the dirve. It says, that I shall insert the SmartWare disc or something like that. (I’m not sure, for I can’t reproduce the error.) It tried to download some software but nothing worked out.

What can I do? Is there a solution?

Thank you all very much in advance!


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Sorry, but My Passport Essential shipped with WD Sync doesn’t support WD SmartWare.

Only new My Passport Essential with WD SmartWare in VCD works with WD SmartWare.