My Passport Essential - what about SmartWare?


Hey guys, in september I bought a brand new WD My Passport Essential for Win and with WD Sync. Since I didn’t use WD Sync, I formated it to NTFS.

This week I got a My Book Essential 2TB drive and experienced the SmartWare. It’s a useful prog and I thought about using it for My Passport.

The problem ist that SmartWare does not recognize the dirve. It says, that I shall insert the SmartWare disc or something like that. (I’m not sure, for I can’t reproduce the error.) It tried to download some software but nothing worked out.

What can I do? Is there a solution?

Thank you all very much in advance!



Sorry, but My Passport Essential shipped with WD Sync doesn’t support WD SmartWare.

Only new My Passport Essential with WD SmartWare in VCD works with WD SmartWare.