All of a sudden my drive no longer works. It’s the 1TB USB 3.0 version. When I plug it into my PC the light on the drive illuminates but it’s not recognized at all. There’s no sound that a USB device has been plugged in or any indication that it’s being read.
I tried the drive on my laptop and got the same result. I also tried switching the cable and reinstalling the drivers, but nothing has worked.
Before I submit it for warranty support is there anything I can do to troubleshoot and possible fix the issue? Thanks.