Hello to all.
2 days ago I bought My cloud home device from WD store and now waiting for delivery.
Before I Buy I read a lot of topics about MY cloud devices. Than I looked in WD topic “Differences Between My Cloud and My Cloud Home”: Error. And what I must to think when see that table? My first idea was thant My cloud home is My cloud update. In that table is no one word about functionality limitations what is in MY CLOUD HOME comparing with MY CLOUD, only tehnical stuff that shows that MY cloud home have better hardware.
Yesterday I start reading WD community and understand that WH MY CLOUD home cant do things that WD cloud can:
cannot make public folders to home users (share folders with family);
cannot backup data to external USB HDD or flash disk;
cannot work without internet connection in local LAN (is it true?)!!!
You can’t access your personal user files without active internet connection!!!
There is a share folder that everyone can access it. But no functionality works there! For example if you put some music files there, plex cannot access it because plex works only for personal users space, not share folder!!
And add this one to your problems:
You cannot play even a simple music file from WD app! The app doesn’t have an internal player and cannot open files in players app!
And finally, you cannot access to your personal user files in any third party application! Because they are only accessible via WD Home app
How to get data form device if I dont have internet connection? Is HDD easy remowable in one bay device? If I remowe HDD and connect it to my PC I will get My data?
I got this feeling that I have bought device, but this device will never fully be my becaude wont work without internet.
It looks like they fall in to deep sleep and dont want to wake up. The best way to speak to someone is through his pocket so let everybody know not to buy this useless device. I am going to return mine to Amazon this week, what a waisting time
I am tired wait for answears form WD staff. No ansvears in PM too!
Packed device and sending it back.
First and very bad experience with WD NAS and CLOUD solutions, thats why last too. I will look at QNAP or Synology devices.
WD internal hard drives is nice and practical product, but in software WD must learn a lot from competitors.
