My Cloud Home - Software Unlock

My Cloud Home My Cloud Home Single Bay
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Hi guys,

After trusting WD marketing, which I shouldn’t have, I side with all the very displeased customers that are all over this forum. Looking for a nice easy to use cloud storage that I can share with all the people in my home and judging by the cover it seemed to be that.

I was totally appalled by the lack of functionality that this device lacks - even more so considering its got quite powerful hardware inside, if we can trust WD tech specs. I backed up all my lossless music collection to it. All went fine, till the moment I realized that I cannot even download, let alone stream music from the MyCloud Home. What is the purpose of this then? You can stream .mkv files (not that common of a file type) but you cannot stream FLAC’s or MP3’s? I cannot download anything on my Android and the Iphone app is the same.

To that extent, bearing in mind that the marketing behind this device was blatantly wrong and misleading, I urge WD to release the SDK for this device. I plan on manually setting up a ownCloud installation on the device. It is absolute madness to charge the same for a device that has way less functionality than the original MyCloud. which I keep hearing left and right that you can set it up so that it does everything i described here and more.

Utterly disappointed with this device, the only way I will be somewhat satisfied is the ability to change the horrid WD software that is on the device.

I patiently wait for an official response

Many thanks,
Vlad

1 Like
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You can use PLEX to stream music and videos. See the knowledge base articles below

https://support.plex.tv/articles/115003310834-western-digital-my-cloud-home/

WD also has a developer page if you are interested ion developing apps that can work with the my cloud home

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If you don’t like the My Cloud Home maybe you can take it back and trade for another device. See the Learning Center.

http://learn.mycloud.com/

You said, “I patiently wait for an official response”. For that to happen you may want to contact WD.

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Hi peeps, cheers for the replies, will reach out to them. Am I mad in thinking this is deliberatly done so you get a plex pass? You can stream as i said earlier .mkv files straight through the WD app, whether locally or remotely and works like a charm, yet mp3s are a different story. Once plex is configured you basically need to pay so that you can stream outside the local network - which again this should be a default functionality - what is the “cloud” in the name for. Again, I should’ve checked wd forums before buying, hoping for a return and getting a proper bare NAS and see if i can make it work with a pi.