I have a problem, since yesterday the disk is responding to the ping and is visible on the home network, but the status in the application and after logging in to https://home.mycloud.com/ I have the status that the disk is offline.
Disk reboots and a short reset do not help. The disk is flashing briefly, I do not know what to do anymore, also unavailable from the application position on the phone.
Please help.
Hi @mateusz.kos
My Cloud Home Not Detected, Not Found, Cannot Connect or Device Offline. Please refer to this article to troubleshoot a “My Cloud Home cannot connect” or “device offline” message: WD My Cloud Home Not Detected, Not Found, Cannot Connect or Device Offline
