My cloud home showing offline or not connected

Hi,

I have a my cloud home 3TB drive, recently it’s now saying offline or not connected. It’s connected directly to my router and I’ve tested the network connection between the 2.

My drive did have the power plug pulled out and when I plugged it back in I had a fast blinking light, this has now gone to a solid light but says offline or not connect.

It has now gone back to a fast flashing but then stops and goes to a solid light for 10 seconds then back to flashing

Please help

Hi Ryan_avis,

You should follow below mentioned KBA in this concern;