My Cloud Home offline

My My Cloud Home is offline for the second day.
Yesterday i was copying a bunch of pictures to it and at some point it went offline and copying failed.
I have tried unplugging it, leaving it without power for a bit longer, restarting router, restarting router and WD at the same time, basically everything i can think of. Nothing works.

WD My cloud home still has solid white LED.

Only thing left to try is reset to the device, but that isnt really an option because i have a lot of my pictures there.

What else could i try?

1 Like

Hello,

Please refer to the following KBA: https://support-en.wd.com/app/answers/detail/a_id/24283