My cloud home duo something's not match S/C code

I’m buy my cloud home duo series 2017, I’m see LED full white but when I fine S/C code in mycloud.com/hello message show "Opp! Something’s not matching up. Did you type the code correctly? ", and I see in my Mikrotik it has a traffic to connect. Help me please.

Hi ITBANA,

You can have a look on below mentioned article in this concern:

Hi,

Where you able to get this setup ?

I have the same issue now.