My Book World II not accessible over network or browser


Hi All,

I have a My Book World II (with 2x1tb storage) with the latest official firmware. Sometimes I lost the connection with it and I can not access. I can ping it, but can not connet through newtork or browser only way the access again if I restart it. The log is empty.
Anybody has experience to repair it?



Hi lenkei.peter,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.