Mac’s won’t mount after (1st few days) the WD MyBook II World Edition 4TB NAS
Well - I did not receive any responses via the forum, I realize these take some time, so I called Western Digital Support Directly today and though they had to accellerate me to 3 different support levels over 60minutes - they were very helpful.
The Senior Technician in Calif. stated that the WD MyBook II has a problem with APPLE AIRPORT EXTREME wireless basestations (router).
Still seems weird that Everything worked flawlessly for 3 days - but then after that, NO Mac would mount the drive, the only way was to connect via smb:\ IP which is not what you want to see as you loose all of your ‘mac’ like look and feel and every file now looks like a unix file (like MS word doc without the .doc)
Unfortunately - the Sr. Tech stated that they have nor will be working on a solution for this - which is a Sad statement as the drive showed great potential at first, I had been surprised that it was so cross-platform compatible initially.
Luckily - I purchased it from BUYDIG and they have a wonderful return policy - so I’m sending it back! I think I’ll just bit the bullet and go with the more expensive QNAP product. Sometimes saving money and buying the ‘deal’ is just not the ticket.
Oh well - best wishes to everyone, but being a dual platform user (Mac and Win) I need a NAS solution that’s solid.
Thanks to Western Digital - you’re about 90% there but you really need to go the next step as if this had worked you would have had a Great Home Media Server Solution.
See you in the QNAP forums…