My Book New Edition 8TB - 2 years warranty vs 3 years warranty

WD External Drives External Drives for PC
1

I have 2 seemingly identical My Book (New Edition) 8TB drives, one says 2 years warranty on the box, the other one says 3 years. Does anyone know why is that? Is there a difference between the disks that they used?

Thanks

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2

Hi there,

Normally the warranty is by region, did you purchase both units at the same place? On this case, contact support so they can better assist you:

https://support.wdc.com/Support/case.aspx?lang=en

3

I had the same situation. However, checking the warranty status online showed that they’re both covered by a 3 year warranty :slight_smile: