I recently moved and I have an old 3TB My Book Live. I had it connected to my Netgear Router and it worked fine. When I moved I got a Nighthawk router and the drive shows me the “unable to connect to device” error. I’ve googled, been back and forth with tech support 3 times but can’t figure it out. Does anyone have any ideas on what to try?
I also occasionally get a red light when I reset it a lot, which I think is causing it to overheat. If I don’t overheat I see a green light and it does show up as an attached device in my router devices.
Somethings Ive looked at:
Updating and activating services on my Windows 8 machine
resetting the device several times
Does anyone have any other ideas for potentially connecting to the device?
Also, I’m considering buying a second NAS and having a service transfer the data? Does anyone know if that is possible?